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Frequently Asked Question 1. What about custom taxes and duties? Will I be invoiced any when ordering from you? 2.Can I get samples? 3.Do you offer wholesale price? 4.How to track my order ? 5.Sometimes your support response is delayed, why ? 6.What happens if the package is damaged or missing when I receive it? 7.What payment methods do you accept? |
8. What about custom taxes and duties? Will I be invoiced any when ordering from you? In most cases (But for the most part), you will not be invoiced any custom taxes or duties upon shipment delivery. Indeed, we have all orders packed in small carton boxes, with the mention "gift, no value for customs". Though, in marginal cases (we recorded 5 cases last year), a shipment can be applied custom taxes and duties. Although we are not liable for those taxes and duties, we always offer our clients a partial compensation solution. Each situation is dealt with case by case by our customer service office. |